This Privacy Policy explains how ape77 collects, processes, stores, and protects your personal information. We are committed to handling your data with the highest standards of security, transparency, and respect for your rights as a player.
ape77 ("we", "us", "our", or "the Platform") is operated by an internationally licensed gaming operator ("the Operator") and is accessible at ape77.cam. We serve players across Indonesia, including major cities such as Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Semarang, and Makassar, offering sports betting, live casino games, and online lottery products including togel (Indonesia's traditional numbers lottery).
We recognize that your personal data belongs to you, and we take our obligations as a data controller seriously. This Privacy Policy sets out what personal information we collect when you visit ape77.cam, create an Account, place bets, or contact our support team — and precisely how that information is used, stored, and protected.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, all of which form part of the agreement between you and the Operator.
By registering an Account on ape77, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, you must not register or continue to use the Platform.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, directly or in combination with other data. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transmission, or deletion. |
| "Data Controller" | The Operator, who determines the purposes and means of processing your Personal Data collected through the ape77 Platform. |
| "Data Processor" | A third party that processes Personal Data on behalf of the Operator, such as a KYC verification provider or payment processor. |
| "Account" | A registered user account on the ape77 Platform, created during the registration process. |
| "KYC" | Know Your Customer — the identity and address verification process required under the Operator's licensing obligations and anti-money-laundering procedures. |
| "Cookie" | A small text file placed on your device by a website to store information about your browsing session and preferences. |
| "IDR / Rp" | Indonesian Rupiah — the currency in which all transactions on the ape77 Platform are denominated. |
ape77 collects only the personal data that is necessary for operating a licensed online gaming platform, fulfilling our legal obligations, and delivering a high-quality player experience. The categories of personal data we collect are detailed below.
3.1 Registration & Identity Data
3.2 KYC & Verification Documents
3.3 Financial & Transaction Data
3.4 Betting & Gaming Activity Data
3.5 Technical & Device Data
3.6 Customer Support Communications
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data, except where a document incidentally contains such information (e.g., a passport photograph). Where such data is incidentally collected it is not processed for any purpose beyond identity confirmation.
We collect personal data through the following channels and mechanisms:
The Operator relies on the following legal bases to process your personal data, consistent with applicable international data protection standards:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract — necessary to provide you with the Platform services you have requested. |
| KYC and age verification | Legal obligation — required under the Operator's offshore gaming license and anti-money-laundering regulations. |
| Processing deposits and withdrawals | Performance of a contract — required to execute financial transactions on your behalf. |
| Fraud prevention and security monitoring | Legitimate interest — protecting the Platform and its users from fraud, money laundering, and unauthorized access. |
| Responsible gaming monitoring | Legal obligation and legitimate interest — identifying at-risk players and enforcing self-exclusion requests. |
| Marketing communications (opt-in) | Consent — only sent where you have expressly opted in to receive promotional emails or notifications. |
| Analytics and Platform improvement | Legitimate interest — improving product quality, user experience, and operational efficiency. |
| Customer support | Performance of a contract and legitimate interest — resolving queries and maintaining service quality. |
We use the personal data we collect for the following specific purposes:
We do not use your personal data to make fully automated decisions that produce legal effects concerning you without human review, except for automated fraud flags and self-exclusion enforcement, both of which are subject to manual review by our compliance team upon request.
ape77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only with the categories of recipients described below, and only to the extent necessary for the stated purpose:
All third-party processors engaged by ape77 are bound by data processing agreements that require them to handle your data securely, use it only for the stated purpose, and comply with applicable data protection standards.
As an internationally licensed Platform serving Indonesian players, ape77 operates infrastructure and engages service providers located in multiple jurisdictions. Your personal data may be transferred to, and processed in, countries outside Indonesia. These countries may have data protection frameworks that differ from those of your home jurisdiction.
Where such transfers occur, we implement appropriate safeguards including:
By registering an Account on ape77, you acknowledge and consent to the transfer of your personal data to the Operator's infrastructure and processors as described in this section.
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by applicable law and our licensing obligations. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of the Account plus 5 years after closure |
| KYC and identity documents | 5 years from the date of verification or account closure, whichever is later |
| Financial transaction records | 7 years from the date of each transaction (anti-money-laundering requirement) |
| Betting and gaming activity logs | 5 years from the date of each gaming session |
| Customer support records | 3 years from the closure of each support interaction |
| Marketing consent records | Until consent is withdrawn, plus 3 years as proof of consent |
| Server and access logs (technical data) | 13 months on a rolling basis |
| Self-exclusion records | Duration of exclusion plus 5 years |
After the applicable retention period expires, your data is securely deleted or anonymized. Anonymized data — from which you can no longer be identified — may be retained indefinitely for statistical and analytics purposes.
ape77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Our security framework includes:
While we implement robust security measures, no internet transmission is 100% secure. You are responsible for maintaining the confidentiality of your Account password and for logging out after each session, particularly on shared or public devices. ape77 will never contact you to ask for your full password.
ape77 uses cookies and similar technologies (such as pixel tags and local storage) to operate the Platform, enhance your experience, and analyze usage patterns. The table below describes the categories of cookies we use:
| Cookie Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the Platform to function — session management, authentication, load balancing, and security tokens. The Platform cannot operate without these. | No |
| Functional / Preference | Remember your settings such as preferred language, display preferences, and responsible gaming tool configurations. | Yes |
| Analytics | Collect aggregated, pseudonymized data about how users navigate the Platform — pages visited, session duration, and feature usage — to improve product design and content. | Yes |
| Fraud Prevention | Device fingerprinting and behavioral analytics cookies used to detect unusual login patterns, multiple-account creation, and bonus abuse. These are classified as necessary for security purposes. | No |
Most browsers allow you to control cookies through their settings. Disabling strictly necessary or fraud-prevention cookies may impair your ability to log in to or use the Platform. You can typically manage your cookie preferences in your browser's privacy or settings menu. Refer to your browser's help documentation for instructions specific to your browser and device.
We do not use advertising or third-party tracking cookies for retargeting purposes. ape77.cam does not participate in cross-site behavioral advertising networks.
As a data subject, you have the following rights with respect to your personal data held by ape77. These rights are subject to applicable legal exceptions, including our obligations under anti-money-laundering and gaming license regulations that may require us to retain certain records regardless of a deletion request.
To exercise any of the above rights, contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 3 business days and provide a full response within 30 days of receipt. In complex cases, we may extend the response period by a further 30 days, with notification to you of the extension and the reasons for it.
Identity verification may be required before we process a data rights request, to ensure that your data is only disclosed to or deleted at the request of its legitimate owner. We will not charge a fee for reasonable data rights requests.
ape77 is strictly an adults-only platform. You must be at least 21 years of age to register an Account or access any betting or gaming feature. This age restriction applies across all of Indonesia, including all regions and time zones served by the Platform (WIB, WITA, and WIT).
We do not knowingly collect personal data from individuals under the age of 21. Age verification is performed during the registration process and again as part of mandatory KYC checks prior to the processing of any withdrawal request. Where we discover or have reason to believe that an Account is held by an individual under 21 years of age:
Parents and guardians are strongly encouraged to install parental-control software on shared devices to prevent underage individuals from accessing online betting platforms. If you are aware of an underage individual using the Platform, please notify us immediately at [email protected].
ape77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever a material change is made.
For material changes — such as the introduction of a new category of data collection, a change to our data-sharing arrangements, or a reduction in your data rights — we will provide notice via a prominent banner on the Platform or by email to your registered address at least 7 days before the change takes effect.
Your continued use of the ape77 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised terms, you should cease using the Platform and may request Account closure by contacting our support team.
We encourage you to review this Privacy Policy periodically. You can always find the current version at ape77.cam/privacy-policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please reach out to our team through the following channels:
For formal legal or regulatory correspondence relating to data protection, please mark your communication clearly as "Legal — Data Protection" and address it to [email protected]. We will route your message to the appropriate compliance officer and respond within 5 business days.
Data Protection Commitments
Beyond the legal clauses, here are six practical commitments that define how we handle your personal data every day.
Every page on ape77.cam is served over TLS 1.3 with 256-bit AES encryption. Your login credentials, KYC documents, and transaction data are fully encrypted in transit and at rest.
ape77 does not sell, rent, or trade your personal information to third-party advertisers or data brokers — ever. Your data is shared only with the processors directly needed to operate the Platform.
We collect only the personal data that is strictly necessary for operating a licensed platform. We do not build marketing profiles or collect data beyond what is needed for your Account, KYC, and financial transactions.
You can request access, correction, portability, or deletion of your personal data at any time by contacting [email protected]. We respond to all data rights requests within 30 days.
Our identity verification process ensures that only verified adults aged 21 and above can access real-money features — protecting both our players and the integrity of the Platform.
We retain your data only for as long as legally required. Once the applicable retention period expires, your personal data is securely deleted or irreversibly anonymized — no exceptions.
Our support team is available 24/7 to answer any questions about how ape77 handles your personal data. You can also explore our other policy documents for a full picture of your rights and our obligations.